Zara Black Embossed Elastic Heeled Ankle Boots Size US 10 EU 41 NWTNo original boxZara Black Embossed Elastic Heeled Ankle Boots with thin lined heel, pointed toe, Inner side zipper closure. AIRFIT®. Flexible technical sole made of latex foam designed to offer increased comfort. Heel height: 3.7 inches (9.5 cm). Size 9. Ref. 1147/611.Customer Service Policy: We are not an expert on everything we sell, so some of our knowledge may be limited. As for shoes and clothing on manufactures overall fitItems are retail store purchases and may have been handled or tried on by store customers Prior to sending, photos are taken of item with shipping label and a zip tie tag attached to represent the item purchased and shipped